Focused on increasing sales and revenue for Estate Agents.
Research your way to success -
When I’m called into an estate agency to consult, I take
time to understand where the business is now.
Together we research figures and results from a number of sources
including RightmovePlus. This has always
been a great resource but now Rightmove have introduced a new tool to help your
We have talked before about Knowledge
is Power and How
Strong are your Foundations, to really succeed in business we have to
recognise our flaws and failures. It’s
never easy to admit that we have failings, but every successful business
constantly reviews and adapts to ensure their foundations are as strong as they
the Rightmove:Hub you can organise a bespoke mystery shop that is unique to the needs of your
agency. What better way to discover what
service your clients are receiving, identify challenges and create
solutions. The mystery shop may also
highlight training needs for your team.
Whatever the result of the mystery shop, we can all improve, this
research will help you put systems in place to ensure your clients receive the
best possible service in the future. The
worst thing to do when you have made changes is stand still; you need to repeat
this form of research regularly in many areas of your business.
handy tool within Rightmove:Hub is the webinars. This
will allow you and your team to be able to attend training virtually, great for
refreshing and enhancing the knowledge of your team. Current training offered includes:
Monitor, grow and win
Agent Competitor analysis
Call Handling –
Making the RIGHT impression FIRST time. (hosted by Moneypenny)
· The ultimate listing
business we often have to take stock of our current operation. Should your agency require a ‘MOT” or advice
on how to implement changes due to the result of a mystery shop or other
research, why not get in touch.